Health and Safety Policy for Man and Van Bexleyheath

Man and Van Bexleyheath is committed to providing a safe and healthy working environment for all employees, contractors, customers and members of the public who may be affected by our removals and transport activities. This Health and Safety policy sets out our approach to managing risk in connection with moving, handling, loading, unloading and transporting items for domestic and commercial customers.

Policy Statement

Our objective is to prevent injury and ill health arising from our operations and to comply with all relevant health and safety legislation and industry best practice. Health and safety considerations form an integral part of planning and delivering our removal services, from initial enquiry through to completion of each job.

We recognise that safe working is good business practice and contributes to the quality and reliability of our man and van services. We will provide the necessary resources, information, instruction, supervision and training to maintain and improve health and safety standards.

Management Responsibilities

Management at Man and Van Bexleyheath has overall responsibility for implementing this policy and for ensuring that health and safety risks are properly assessed and controlled. This includes:

Ensuring that risk assessments are carried out for typical removal activities, including lifting and carrying, packing, loading vehicles, driving and working at customer premises. Providing safe and well-maintained vehicles and equipment appropriate for the nature of the work. Establishing safe systems of work and communicating these clearly to staff and contractors. Monitoring health and safety performance and taking corrective action where necessary. Reviewing this policy periodically to reflect changes in legislation, working practices and operational experience.

Employee Responsibilities

Every employee and contractor working on behalf of Man and Van Bexleyheath has a legal and moral duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. All individuals are expected to:

Follow all health and safety instructions, procedures and training provided. Use vehicles, tools, lifting aids and personal protective equipment correctly and report any defects immediately. Refrain from taking shortcuts that could compromise safety, including unsafe lifting or stacking of items. Report accidents, incidents, near misses and hazards so that they can be investigated and addressed. Co-operate fully with management in implementing this policy and any associated safety measures.

Risk Assessment and Safe Working Practices

We conduct and maintain risk assessments covering key aspects of our removal and transport work, including but not limited to:

Manual handling of furniture, boxes and heavy or awkward items. Loading and unloading vehicles at homes, offices and storage facilities. Securing loads safely for transport to prevent shifting or damage in transit. Working in confined spaces such as narrow staircases, corridors and small lifts. Driving and parking our vehicles in a safe and considerate manner in various locations within our service area.

These assessments inform our safe systems of work. Staff are trained to plan each job, assess on-site conditions on arrival and adapt methods as necessary to maintain safety, while respecting customer property.

Manual Handling and Use of Equipment

Manual handling is a core part of removal activities and carries a risk of musculoskeletal injury if not managed properly. To minimise this risk, Man and Van Bexleyheath:

Provides training on safe lifting techniques, team lifting and the use of handling aids. Encourages staff to assess the weight, size and shape of items before attempting to move them. Supplies suitable equipment such as trolleys, dollies, straps and blankets to assist with moving and securing loads. Requires staff to avoid lifting loads that are beyond their capability and to request assistance or additional equipment when needed.

Equipment is inspected regularly, and defective items are removed from service until repaired or replaced.

Vehicles, Driving and Road Safety

Our vehicles are central to our man and van operations and must be operated safely at all times. We are committed to:

Maintaining vehicles in a roadworthy condition through regular inspections and servicing. Ensuring that all drivers hold the appropriate licence and are competent to operate the vehicles they use. Requiring drivers to adhere to road traffic laws, speed limits and parking regulations. Planning routes to reduce unnecessary mileage and to allow sufficient time for safe driving, loading and unloading. Prohibiting the use of mobile phones and other distractions while driving, except via approved hands-free systems where legally permitted.

Customer Premises and Public Safety

Our teams frequently work in and around customer homes, commercial premises and public areas. To protect customers and the public, we:

Take care to keep access routes clear and minimise trip hazards from tools, boxes and packing materials. Use appropriate lifting and carrying techniques to reduce the risk of dropping items. Position vehicles and equipment to limit obstruction of pavements, driveways and shared spaces, where reasonably practicable. Work respectfully within customer premises, following any reasonable house rules that support safety and security.

Training, Information and Supervision

Man and Van Bexleyheath provides induction and ongoing training relevant to each employee’s role, including topics such as manual handling, vehicle safety, use of equipment, hazard awareness and incident reporting. Supervisors ensure that new or less experienced staff receive adequate guidance and are not asked to undertake tasks for which they are not trained or competent.

Health and safety information is communicated through briefings, written instructions and on-the-job coaching. Staff are encouraged to ask questions and raise concerns without fear of criticism.

Accidents, Incidents and Near Misses

All accidents, incidents and near misses, whether at our base, customer premises or on the road, must be reported as soon as practicable. We will:

Record and investigate incidents to identify root causes. Take corrective action to prevent recurrence, such as changes to procedures, additional training or equipment improvements. Review findings with relevant staff so that lessons are shared across the team.

Where required, we will notify the appropriate authorities in accordance with legal reporting requirements.

Monitoring and Policy Review

This Health and Safety policy is monitored on an ongoing basis to ensure it remains effective and relevant to our removal and transport activities. We review the policy periodically and following any significant changes in legislation, company structure, procedures or after serious incidents.

By working together and following the principles set out in this policy, Man and Van Bexleyheath aims to deliver reliable, efficient and safe man and van services throughout our service area, protecting our staff, customers and the wider community.



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Contact us

Company name: Man and Van Bexleyheath Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 28 Standard Rd
Postal code: DA6 8DP
City: London
Country: United Kingdom

Latitude: 51.4565390 Longitude: 0.1347950
E-mail:
[email protected]

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